1. Introduction
Welcome to Tanys ("we", "our", "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Tanys (the "App"). Please read this policy carefully. By using the App, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information You Provide
When you register and use the App, we may collect the following personal information:
- Phone number — used for account registration, authentication, and account recovery.
- Name — displayed on your profile and visible to other users.
- Age — used for age verification and matching purposes.
- Gender — used for profile display and filtering.
- City — used to show relevant hangouts in your area.
- Email address — used for account recovery and important notifications.
- Profile photos — uploaded voluntarily and visible to other users after moderation.
- Bio/description — optional text about yourself visible on your profile.
2.2 Information Generated Through Use
- Messages — text messages exchanged with other users through in-app chat.
- Hangout data — hangouts you create or join, including activity type, date, time, place, and description.
- Ratings and feedback — ratings you give to other users and places after hangouts.
- Reports and complaints — information submitted when reporting users or filing complaints about places.
2.3 Automatically Collected Information
- Device information — device type, operating system version, unique device identifiers.
- Usage data — app interaction data, crash reports, performance metrics.
- Push notification tokens — used to deliver notifications to your device.
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing services — to create and manage your account, display your profile, enable hangout creation and joining, and facilitate in-app messaging.
- Matching and discovery — to show relevant hangouts based on your city, preferences, and activity interests.
- Notifications — to send push notifications about join requests, approvals, new messages, and other relevant activity.
- Safety and moderation — to review reported content, moderate user photos, and enforce our terms of use.
- Improvement — to analyze usage patterns, fix bugs, improve app performance, and develop new features.
- Communication — to contact you regarding account issues, policy updates, or support requests.
4. Third-Party Services
We use the following third-party services that may collect information:
- Firebase Analytics — to understand app usage patterns and user behavior. Data is collected anonymously and in aggregate.
- Firebase Crashlytics — to collect crash reports and diagnostic information to improve app stability.
- Firebase Cloud Messaging (FCM) — to deliver push notifications to your device.
These services have their own privacy policies. We encourage you to review Google's privacy policy at https://policies.google.com/privacy.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With other users — your name, age, gender, city, bio, photos, and hangout activity are visible to other App users as part of the service functionality.
- With service providers — we may share data with third-party service providers who help us operate and improve the App.
- For legal reasons — we may disclose information if required by law, regulation, legal process, or governmental request.
- For safety — we may share information to protect the rights, safety, and property of our users and the public.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes.
7. Account Deletion
You may request deletion of your account and associated data at any time by contacting us at administrator@tanys.app. Upon receiving your request, we will:
- Delete your profile information, photos, and personal data.
- Remove your messages from active conversations.
- Cancel any active hangouts you have created.
- Process the deletion within 30 days.
8. Children's Privacy
The App is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — you can request a copy of the personal data we hold about you.
- Correction — you can update your profile information directly in the App.
- Deletion — you can request deletion of your account and personal data.
- Withdraw consent — you can withdraw your consent to data processing at any time by deleting your account.
- Data portability — you can request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at administrator@tanys.app.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS/TLS).
- Secure token-based authentication.
- Regular security audits and updates.
- Photo moderation before public display.
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Company: TOO AMIR TRADE (Amir Trade LLP)
- Email: administrator@tanys.app